This page contains tips and answers to frequently asked questions. If you need more help, see Support.

Flame fractals and Out Of Memory errors
Ultra Fractal 4 can calculate flame fractals with the Flame Fractals coloring algorithm in enr.ucl and Apophysis. This opens up new artistic possibilities, but it can also create problems. See the Flame Fractals topic in the Knowledge Base for more information.

Importing images
Images cannot be imported directly into Ultra Fractal. However, you can convert them to specialized coloring algorithms with the Bring It In utility written by Mark Hammond.

Printing the help file
It is difficult to print topics in the Ultra Fractal help file because of bugs in the Microsoft help viewer. Instead, download the PDF manual and print it with Adobe Acrobat Reader.

Help file translations
There are Spanish and German translations of the help file and the PDF manual.

Pasting parameter sets
With some versions of Outlook, you cannot directly paste parameter sets from emails into Ultra Fractal. There are various solutions that you can try:

• Select View|Encoding and choose US-ASCII.
• Paste into Notepad, and then copy/paste from Notepad into Ultra Fractal.
• In the Options dialog, click Email Options, and uncheck "Remove extra line breaks in plain text messages".

If this does not help, ask around on the mailing list.

Other platforms (Mac OS, Linux)
Ultra Fractal is only available for Windows. There are no plans to support other platforms. However, you can run Ultra Fractal on a Mac with Virtual PC or Boot Camp (if you own an Intel Mac). On Linux, use VMware or WINE.